The OSP CX Manager is responsible for overseeing directional boring vendors and managing outside plant construction projects from initiation through completion. This role requires strong leadership, coordination, and customer-facing communication skills.
Key Responsibilities
Manage turnkey directional boring vendors for relocations, network builds, and emergency maintenance
Oversee construction projects end-to-end, ensuring timelines, quality, and budget adherence
Coordinate across project managers, field operations, permitting teams, and customers
Lead customer communications, including updates and outage response
Maintain strong relationships with municipalities, data centers, and internal stakeholders
Ensure all work complies with regulatory and company standards
Qualifications
Experience managing OSP construction or telecom infrastructure projects
Strong vendor management and project management skills
Excellent communication and customer relationship skills
Knowledge of permitting, municipal coordination, and construction processes
Ability to manage multiple projects in a fast-paced environment
Benefits:
Monthly allowance for Internet, Cellular and Vehicle
Laptop
Annual Bonus
Medical, Dental and Vision
Base Salary Range: $90,000- $120,000 depending on experience level
Location: North Metro Atlanta. In field and occasional office time.
BlueSky Resource Solutions is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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